Frequently Asked Questions

Click the relevant topic below for help with your query.

Booking an Appointment
Your Hair Service
Finding The Right Stylist
Balayage FAQs
Inside Collections
Is Collections a Covid-Secure salon?
When does Collections Hair Club open?
How can I book a hair appointment at Collections?
Do you have late night opening at Collections Hair Club?
Do you offer cutting & styling at your Weybridge salon?
Can I have balayage hair colour at Collections?
Do you offer hair consultations?
Do you offer barber haircuts for men?
Which stylist is right for me?
How much do you charge for a cut & blow dry?
Are you the best hairdressers in Surrey?
Do you have lots of five star customer reviews?
Is balayage suitable for blonde, red or brunette Hair?
How are balayage highlights applied?
How long will it take to create a balayage look?
What’s the difference between balayage and babylights?
How should I prepare for my balayage hair colour appointment at Collections Hair Club?
How much does it cost to have balayage?
How do I maintain my balayage look?
Refreshments Menu
WhatsApp The Front Desk
York Road Car Park
In-Salon Magazines
Leave a Tip
Gift Cards
Recommend a Friend
Salon Policies
Leave Us a Google Review

Yes. Collections Hair Club has a firm focus on keeping our clients and team safe. As well as maintaining a spotless salon, we also adhere to all of the Government guidelines regarding Covid, including social distancing and personal hygiene. Read about our Covid safety measures here.

We love welcoming clients old and new into our award-winning Surrey hair salon. You can see our opening times here.

It's very easy to book a hair appointment at Collections Hair Club salon in Weybridge. You can call us, book online or email us.

We open late on Wednesday. Check out our opening times here.

Our stylists are highly trained and experienced in cutting and styling hair. We can create a wide range of looks including short chic haircuts, mid-length styles, bobs and lobs, and long hairstyles for women. We also offer a hair cutting and styling service for men.

Yes. Our highly trained hair colour technicians are experts in balayage hair colour. Find out more about balayage here.

Yes, we offer free hair consultations to help you find the perfect haircut, style or colour for you. During a detailed hair consultation we will analyse your hair, discuss your daily hair routines and come up with some ideas of hairstyles and colours that will suit you.

We are a unisex salon offering haircutting and styling for men and women. Find out more about our men's hair services and prices here.

All our stylists are highly trained but some have more experience than others which is reflected in their job titles and our pricing structure. If you are looking for a complex hair colour such as balayage, ombre or even a colour correction, we recommend you book in with one of our more experienced colourists. If you are unsure, please call the salon and we can help match the right stylist to your hair needs.

Our prices vary depending on which level of stylist you choose and whether you are booking in for a trim or a restyle. You can check all of our prices here.

Our clients tell us we are the best hair salon in Weybridge, Surrey because we offer such a great range of hair services as well as five-star customer service.

We are the top hairdressers in Surrey and have dozens of five-star salon reviews from delighted guests. You can read some of our reviews here to find out why we are the number one salon in Weybridge for cutting, styling and hair colour.

Absolutely! Balayage can look stunning on all shades of blonde, brown, red, auburn or even grey hair. In addition to working with natural shades such as popular blondes and warm caramel tones, you could use balayage to try out fashion colours such as on-trend pastel shades.

Our team of skilful hair colour technicians at Collections Hair Club will paint the balayage colour directly onto your hair, applying it more finely closer to your roots and with bolder brush strokes towards the tips. This freehand technique allows us to highlight areas where the sun would naturally lift your colour if you were on holiday, giving it a finish that’s subtle and also multidimensional.

The length of your appointment will depend on whether we are adding balayage throughout your hair or just a few highlights, for example to frame your face. We will be able to advise you on how long it will take if you book in for a complimentary consultation Please note, if your hair is damaged, your appointment will take longer as we will work with you to improve the condition of your hair so it is ready for the colouring process. We recommend using a Olaplex or K-18 treatment to improve your hair’s strength and condition and produce a more vibrant colour.

There are many other hair colouring techniques and variations on balayage, including babylights, baby balayage, root melt, root stretch, colour melt or free-hand highlights. If you’ve seen a hair look you love, bring us in an image and we’ll adapt the look for you.

Book in for a complimentary hair colour consultation at our Weybridge hair salon and we will assess the colour and condition of your hair and advise you on the results we can achieve. Your hair’s health is always a priority for us so our expert colour technicians will tailor your hair colour to create the perfect look without damaging your hair. We may also recommend a strengthening treatment such as Olaplex or K-18.

We will also ask you to come in for a quick skin allergy test at least 48 hours before your hair colour appointment to ensure you will not suffer any reactions to the colours involved.

Prices start from £115. Call us on 01932 842473 or visit us at 67-69 Queens Road, Weybridge, Surrey, KT13 9UQ to book a complimentary consultation and we will give you a no-obligation quote.

We can advise you on how to keep your Balayage looking fabulous for longer. One of the best things about the look is that it is relatively low maintenance – your root regrowth will be less obvious with balayage than with conventional foils.

To maintain your look at it’s best we recommend visiting your colourist every 8-12 weeks. On top of this, we would suggest a quick colour glossing touch-up session every 6 weeks to keep your hair looking gorgeous between appointments. We can also recommend using Kerastase professional quality colour care shampoo and conditioner, available from our Weybridge salon, to keep your colour fresh and vibrant.

Please enjoy our super fast complimentary WiFi throughout the salon by connecting to the Collection’s Guest network.

We are thrilled to offer our guests a range of complimentary beverages whilst in salon. Simply choose from the Coffee, Tea or Soft Drinks menus below.

Complimentary Menu


  • Espresso
  • Americano
  • Cappuccino
  • Latte
  • Macchiato
  • All coffee options also available in decaf.
  • Non-dairy milk alternatives available on request.

Why not add a syrup to your coffee? Caramel, Gingerbread and Pumpkin Spice available.


  • English Breakfast (decaf available)
  • Earl Grey
  • Chamomile
  • Green Tea
  • Peppermint Tea
  • Selections of Herbal Teas

Hot Chocolate

Soft Drinks

  • Water (Still & Sparkling)
  • Coca-Cola
  • Diet Coke
  • Schweppes Lemonade
  • Dash Water (Selection of flavours)

Collections Bar

Feeling a little more fancy? Celebrate your brand new look in style with a glass of wine, bubbles or beer from the Collections Bar - for a fraction of the usual cost.

White Wine
Calvet Limited Release
Bordeaux Sauvignon Blanc
Dry, fine and lively wine with fine after flavours. Notes of fruits, citrus.

Rose Wine
Coteaux Varois en Provence Rose
A light and fruity rosé with flavours of red fruits and floral notes. Made with a blend of Cinsault, Grenache, Syrah, Mourvèdre and Rolle grapes from Coteaux Varois in Provence.

Red Wine
J.P. Chenet Cabernet Syrah
A dark deep ruby red. An intense bouquet of cherry & blackcurrant enhanced with a light delicate spicy note. With a potent aroma, this wine is beautifully balanced and nicely structured.

Bottega Rose Gold
Brilliant with fine and lasting perlage. Peach-coloured. The bouquet is distinctly flowery with scent of mixed berries, mainly currants and wild strawberries. Fresh, with a good acidity, harmonious, delicate and persistent.

Espresso Martini
The iconic cocktail offers the perfect caffeine kick from the bold and sweet cold brew coffee, resulting in the perfect pick-me-up.

Passionfruit Martini
The bold and iconic combination of vibrant sharpness and natural sweetness delivers a decadent crowd-pleasing favourite.

Peroni Nastro Azzurro (330ml)

Hungry? If you would like us to collect anything from any of our local Sandwich bars/café’s during your appointment, please don’t hesitate to let a member of the team know.

Can we get you anything? A snack perhaps?

In a rush and would like the team to send you a secure payment link to checkout in your chair? Need another coffee or maybe it’s wine o’clock?

For anything you need whilst in the salon, our front of house team are here to help. Click here to send them a message.

Forgotten to pay for your car park or need to add extra time? We’ve got you covered. Here’s all the information you need;

  • Call: 01483342266
  • Ringo Code: 15574
  • Spaces: 43
  • Monday to Saturday 09:00 – 18:00
  • Download Ringo App here.

Browse our extensive magazine range on your own smart device, whilst in the salon. Simply click this link.

Note: Must have your device’s browser location services enabled to enjoy digital magazines.

Wanted to leave a tip today, but don’t have any cash? No problem. Simply click this link. All tips go directly into your chosen team members bank accounts and you have the option to cover the small processing fee to ensure they get they receive it all.

Want to treat someone you love to experience Collections Hair Club? Simply click here to send an e-gift card.

Prefer a physical gift card? No problem, our front of house team can arrange this for you. Just WhatsApp them here.

Share the love and BOTH get 25% OFF your next service at our award-winning Surrey salon!

We love it when you tell your friends you have had a great experience at Collections Hair Club – that you walked away with a beautiful, rich hair colour, a fantastic hair cut, or a relaxing beauty treatment.

To thank you for your recommendations, we’d like to give you something back.

Each time you recommend a friend who has not previously visited our salon and they schedule an appointment, you both get 25% DISCOUNT on any service.

Once your friend visits us for her first hair service, we will give you 25% off your next service as a thank you. Your friend will also benefit by receiving 25% off their first visit.

Find everything you need to know about our salon policies here.

Had a great service today and would like to share your experience? As a small independent business, it really means a lot to our hard working team. Simply click here to leave us a review.