Collections LOVES 
@collectionshair
It’s official, we are reopening on Saturday 4th July!
Now that we have received confirmation on our reopening, we can begin the process of contacting all of you on our waiting list. As you can probably imagine, we have thousands of calls to make which is going to take us over a week and we appreciate your patience.
If you don't hear from us straight away, please understand that we have a huge task at hand and we will be contacting everyone in order as previously outlined in our Appointment FAQ.
If you previously purchased a priority gift card, had an appointment scheduled during our closure or have already been advised that you have been added to our wait list, we kindly ask that you do not call the salon during this time and wait to hear from us. Please be aware our online booking will remain UNAVAILABLE until further notice.
We thank you once again for your continued patience & support. The Collections Family is looking forward to seeing you all very soon! 💗💗
#togetherwearestronger #QueensRoadWeybridge #Weybridge #Salon #Hair #hairdresser #balayage #esher #cobham #addlestone #oxshott #claygate #walton #hersham #chertsey #CollectionsHair #CollectionsWeybridge #surrey #hampshire #hairdresseroftheyear #weybridgesalon #surreysalon #surreylife #MeetMeAtCollections #YoureSoWeybridge
We had hoped that by now, the government would have confirmed the re-opening date of salons in the UK, but sadly we are disappointed that this has not yet happened.
Although we are aware that some salons have opened up their diary’s, as it currently stands the 4th July is just a guideline and has not yet been confirmed. Please be assured that we will be opening at exactly the same time as all salons in England.
As soon as our opening date is confirmed, we will begin the process of booking appointments, as previously detailed in our Appointment FAQ (see link in bio)
We’d like to re-assure you that if you previously purchased a priority gift card, had an appointment scheduled during our closure or have already been advised that you are on our waiting list, you do not need to do anything and we will be in touch as soon as possible.
If you have not contacted us to be added to our waiting list and didn’t already have an appointment scheduled after the 23rd March, please contact us via e-mail info@collectionshairclub.com or Whatsapp on 01932842473 to be added to our waitlist.
We can confirm that the salon will be open 7 days a week with unrestricted opening hours so that we can accommodate as many appointments as possible.
We appreciate your patience and we truly understand how difficult this is for everyone.
Whilst we are excited to get back to doing what we love, we have made some changes to the way we operate with your health and safety as a top priority. You will notice that as a result of this, your salon experience will be different from previous visits and we will share more on this with you very soon.
Lots of love
Ross, Marcello and all the Collections Family 💕
#togetherwearestronger #QueensRoadWeybridge #Weybridge #Salon #Hair #hairdresser #balayage #esher #cobham #addlestone #oxshott #claygate #walton #hersham #chertsey #CollectionsHair #CollectionsWeybridge #surrey #hampshire #hairdresseroftheyear #weybridgesalon #surreysalon #surreylife #MeetMeAtCollections #YoureSoWeybridge
Loved seeing all these beautiful faces this afternoon as part of our team discussing our new salon protocols to keep everybody safe. Keeping our fingers crossed that it won’t be much longer... 💕
#togetherwearestronger #QueensRoadWeybridge #Weybridge #Salon #Hair #hairdresser #balayage #esher #cobham #addlestone #oxshott #claygate #walton #hersham #chertsey #CollectionsHair #CollectionsWeybridge #surrey #hampshire #hairdresseroftheyear #weybridgesalon #surreysalon #surreylife #MeetMeAtCollections #YoureSoWeybridge
We know that everyone is counting the days until we reopen and we can’t wait to see you all! 💕
APPOINTMENTS UPDATE
Please understand that we will have at least 15 weeks of cancelled appointments that will have to be rescheduled, alongside those clients that didn’t already have an appointment booked after 23rd March. We want you to know how we will be managing our appointment bookings process in the lead up to reopening.
Our online booking system will remain closed until further notice and we will be contacting all clients as follows:
1.) PRIORITY BOOKING GIFT CARDS
Anybody who supported us during our closure by purchasing a priority booking gift card will be amongst the first clients to be contacted to secure your appointment. Please note in order for us to be able to fulfil this promise and provide you an appointment slot as soon as possible, this offer is now closed.
2.) CLIENTS WHO HAVE HAD AN APPOINTMENT CANCELLED
If you had an appointment scheduled between 23rd March and 3rd July which was sadly cancelled because of the closure, there is no need for you to contact us as you are already on our list.
3.) EXISTING CLIENT WAITING LIST
If you’re an existing client who has previously visited the salon, but had no appointments scheduled after the 23rd March, please contact us via e-mail info@collectionshairclub.com or Whatsapp 01932842473 to be added to our waitlist. If you have already spoken to us during this closure and been advised that you are on this list, you do not need to contact us again.
4.) NEW CLIENT WAITLIST
We are still happy to welcome new clients to the salon. Please contact us via e-mail info@collectionshairclub.com or Whatsapp 01932842473 to be added to our new client waitlist. Please note there may be a bit of a wait for an appointment, but rest assured we are worth the wait and the team look forward to welcoming you soon.
Whilst we remain hopeful for a reopening date of 4th July, please note this is subject to change based on government guidelines and we will not begin taking appointments until we have received further confirmation.
#weybridge #esher #cobham #surrey #walton #chertsey #hersham #oxshott
#blackouttuesday ✊🏿✊🏾✊🏽✊🏼
💕 We Miss You 💕
We cannot wait to re-open our doors and welcome our lovely clients and Collections family back.
Sorry for being a little quiet lately, but rest assured we have been working round the clock to implement measures throughout the salon to make it a safe environment for when we re-open. We will share some of this with you soon.
Please note our online bookings have temporarily been disabled to allow us to prioritise our upcoming appointment slots. Our e-gift card offer is still running on our website, so why not use this opportunity to purchase a discounted gift card for your next appointment and be one of the first to book.
If you’re running low on any products, we are still available for contactless deliveries. Just send us a whatsapp and we will be more than happy to help
We cannot wait to see you all soon! 💕
Ross, Marcello & the Collections Family
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#togetherwearestronger #QueensRoadWeybridge #Weybridge #Salon #Hair #hairdresser #balayage #esher #cobham #addlestone #oxshott #claygate #walton #hersham #chertsey #CollectionsHair #CollectionsWeybridge #surrey #hampshire #hairdresseroftheyear #weybridgesalon #surreysalon #surreylife #MeetMeAtCollections #YoureSoWeybridge
W A I T F O R US
If you’re considering that irreversible box dye, please STOP!
We have had a number of clients contact us with disaster stories and we hate that we can’t do much to help right now. Our team have trained for many years to be able to mix the perfect bespoke colour for you. We work with professional products and what you don’t see, is that your desired result often involves mixing up to 4 different shades, which simply cannot be achieved with a home dye. Please don’t undo our hard work and find yourself on a difficult (and possibly expensive) road to get your colour back when we reopen our doors.
We understand and share your frustrations. We do still have a small number of root touch sprays available for delivery and can possibly recommend other products to help. Just get in touch.
We’d love you to send us photos of your roots and show the Collections community that we are all in this together.
#waitforus #showyourroots #togetherwearestronger
H A I R G O A L S
We cannot wait to get back to what we love and do best at Collections! Until then, here’s some #hairinspo from pre isolation 😍
Balayage, cut and styled by our Senior Artistic Director #CollectionsElla
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#togetherwearestronger #nofilter #balayage #QueensRoadWeybridge #Weybridge #Salon #Hair #hairdresser #balayage #esher #cobham #addlestone #oxshott #claygate #walton #hersham #chertsey #CollectionsHair #CollectionsWeybridge #surrey #hampshire #hairdresseroftheyear #weybridgesalon #surreysalon #surreylife #MeetMeAtCollections #YoureSoWeybridge
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