What Makes Collections Hair Club The Best Hair & Beauty Salon in Surrey?

After today's announcement that we will not re-open until the 12th April at the earliest, we are disappointed that we will remain closed for a further 7 weeks . A recent SAGE report revealed that the hairdressing industry contributed to less than 0.05 of the 'R' number.

As a business, we have invested thousands in measures to provide a Covid Secure environment to keep our guests and team safe and since re-opening in July, we have had ZERO cases within the salon.

We know how keen you will be to book your next appointment and just wanted to outline the next steps we will be taking:

𝗡𝗲𝘅𝘁 𝘀𝘁𝗲𝗽𝘀

1.) Now that we have a date, we will be working with our team to determine a temporary salon rota. This will allow us to accommodate as many guests as possible, whilst adhering to our strict safety measures. As we previously did in July and December, we will not have any set opening hours during our initial return and will do our best to accommodate everyone as soon as we can. Please note that this may mean that your regular stylist may be working different days than previously.

2.) At this time we will not yet be booking any appointments. The government has advised that it will not provide confirmation on our reopening until 7 days before and with this in mind, we will not begin the process of booking appointments until the beginning of April.

3.) Once we are booking appointments, we will firstly be contacting everybody who had an appointment scheduled between 20th December and 11th April, in strict date order.

4.) Once everyone who has missed a scheduled appointment due to the lockdown has been contacted, we will be contacting everybody on our waiting list, in the order the request was received.

5.) If you had an appointment scheduled between 20th December and 11th April or have already requested to be added to our waiting list, there is no need for you to contact us and we will be in touch. If you haven't and would like to be added to our waiting list, click the link in our bio.

We cannot wait to see you all again and really do hope this is the last time we have to endure this process.

The Collections Family 💗 ...

💗Anyone else feel like this? 💗

With the disappointing news from the Prime Minister earlier this week that we will not be able to reopen until at least March we wanted to reach out and let you know that we are still here. It’s been so lovely to speak to so many of our clients during January and our delivery service is still available for all of your hair care needs. The easiest way to get it touch is to hit the link in the bio to send us a WhatsApp (link in bio).

As soon as we know when we will be allowed to re-open, we will contact all clients who had an appointment scheduled during this period of closure. We will be working through this in strict appointment order and there is no need for you to contact us. If you didn’t already have an appointment scheduled and haven’t yet requested to be added to our waiting list, you can do so by clicking the link in our bio.

We can’t wait to open our doors and show you what we have been working on behind the scenes. In the meantime, keep safe and heathy and we are sending our LOVE! 💗 ...

2020... you’ve certainly kept us on our toes.

As we go into 2021, we sadly may not have a date for when we will be allowed to re-open, but this isn’t a doom and gloom post.

2020 has taught us so much and the Collections Team has overcome every obstacle thrown our way. We could not be more grateful for going into a new year with such an amazing bunch!

And for you, our guests, your ongoing patience, support and understanding has meant so much to us. You’ve helped keep our spirits high and quite frankly brought us to tears on many occasions. We would not still be here without you.

As we continue navigate through some challenging times ahead, we cannot wait to share with you what we have in store in 2021.

Goodbye 2020... we won’t be forgetting about you anytime soon.

Stay Safe 💗

Ross, Marcello and the Collections Family ...

Check your inbox for a personal Christmas video message from Ross and Marcello sent exclusively to our salon guests 🎄💙 ...

𝙉𝙤𝙩 𝙖𝙜𝙖𝙞𝙣...

In line with Tier 4 restrictions; it is with a heavy heart that we have closed our doors for the third time and last time this year until further notice 💔

As soon as we know when we will be allowed to re-open, we will contact all clients who had an appointment scheduled during this period of closure. We will be working through this in strict appointment order and there is no need for you to contact us. For those with any deposits, don’t worry they will be held on the system for use on your re-scheduled appointments.

In order to ensure we handle this as fairly as possible, we will not be taking any future appointments at this time until all existing appointments are rescheduled. Our online booking system will be closed until further notice.

If you do not already have an appointment scheduled and would like to be added to our waiting list, please send us an e-mail, WhatsApp or leave a voicemail and we will get back to you once we are taking bookings.

This year has been extremely tough, but your incredible support has really kept us going and we can’t thank you enough! We would also like to thank everyone in the Collections team for their patience and dedication throughout!

Stay Safe ❤️

Love from Ross, Marcello and all the Collections Family ...

𝙆𝙚𝙚𝙥 𝘾𝙖𝙡𝙢

Following on from today's announcement that Surrey will be entering Tier 3, we would like to reassure you that we will be remaining OPEN during this time in line with Government guidelines.

As you know, the health and safety of our guests remains our number one priority at Collections. We will continue to implement our stringent health and safety measures and look forward to seeing you 💗

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