Colour Responsible Policy

Skin Testing & Screening For Sensitivity and Reactions at Collections Hair Club in Surrey

Collections Hair Club follows a Colour Responsible Policy for the safety and peace of mind of our clients. Please be aware that we are unable to perform any colour services to any individuals under 16 years old.

We use testing and screening to check suitability for the colouring products we provide. You may choose either;

A) Colourstart Passport (MHRA APPROVED METHOD)

1.) Please register on the Colourstart website by clicking here and create your passport. Answer the screening questions, buy and apply your Colourstart Patch following instructions in the video below. 

2.) Upload your results to your online passport. Share your results with Collections Hair Club – (we are registered with Colourstart). Please note your Colourstart test must be performed at least 5 days prior to any colour service.

3.) Once you have created your passport and completed your first test, any subsequent colour treatments will require you to login to your colour passport to answer the screening questions. Re-testing with a Colourstart test may not be necessary unless something changes. Your Colourstart Passport will confidentially store your records. For more information about Colourstart as a screening method for safe colouring services read our blog

B) AAT (Allergy Alert Test)

1.) For your first AAT with Collections Hair Club or if it is 6 months since your last AAT; Make an appointment to attend the salon at least 48 hours before your appointment. 

2.) We will apply a small amount of colour formula behind your ear. Leave for 48 hours.

3.) Any subsequent colour treatments will require you to complete screening questions prior to your visit. Re-testing will be necessary subject to the screening questions and no less frequent than every 6 months.

Should you experience any signs of irritation, reddening, swelling, inflammation or itching please contact us.  If you develop symptoms that make you unwell please contact a medical professional. We advise you to speak to your stylist about what is best for you. All our stylists have been trained to test and screen for suitability for colour services.

We have vast experience in safe colouring – you can be sure we only use the best products and invest in the most up to date practices. We take your safety and our work seriously. When you visit Collections Hair Club you can have peace of mind that we are taking the best care of you and your hair. We thank you for your co-operation in our preliminary procedures before your service with us.

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Skin Testing FAQs

How much is Colourstart and where do I buy it?

Signing up and ongoing screening on the passport is free. The Colourstart test is £15. You can buy it within the salon or from our online shop

Why is Colourstart Collections Hair Club’s preferred method?

  • Colourstart has been registered and approved by the MHRA (Medicines and Healthcare products Regulatory Agency). 
  • You are in control of your passport and therefore your testing and screening. 
  • It is confidential  – we only get to see your result if you choose to share it with us. 
  • You can use your Colourstart passport for screening for any colour services in any salon. For example, if you have brow colouring service you can use the same test. 
  • If you are travelling and you need to use a different salon, you can share your passport result with any salon. 

You can get your service done with little notice, you do not have to wait 48 hours for a skin test.
My stylist said Colourstart is not suitable for me – why is that?

If you are pregnant or have active dermatitis you cannot test with Colourstart. You should speak to your stylist about an AAT (Allergy Alert Test) in the salon.

How long does an AAT take and how much does it cost?

You will need an AAT appointment at least 48 hours before your colour appointment. It only takes 10 minutes in the salon and is a free test.
Why do I need a skintest?

Reactions to hair colour can be serious and even life threatening. There are strict guidelines from manufacturers, insurers, industry bodies and the MHRA around using hair colour. We endeavour to give you peace of mind so that you can safely enjoy your visits to the salon.
Why don’t you test me every time?

We use screening to monitor the need for testing you before every service. If nothing has changed since your last test and we have a valid record (typically within the last 6 months) it will be OK to proceed with your service.

I have been colouring my hair for years, why do I need a test?

One of the triggers for sensitivity and reactions to hair colour is exposure over time, therefore it is important we keep monitoring for your safety. Collections Hair Club is committed to your safety and use only the best products and methods for hair colouring.